Title: LiveHelp chat
Author: LiveHelp The Chat eXperience
Published: <strong>12. мај 2014.</strong>
Last modified: 16. јул 2019.

---

Претражи додатке

![](https://ps.w.org/livehelp-chat/assets/banner-772x250.jpg?rev=1125358)

Овај додатак **није испробан са последња 3 главна издања Вордпреса**.Можда се више
не одржава или подржава и можда има грешке са усклађеношћу са новијим издањима Вордреса.

![](https://ps.w.org/livehelp-chat/assets/icon-256x256.png?rev=1125358)

# LiveHelp chat

 [LiveHelp The Chat eXperience](https://profiles.wordpress.org/alaciura/)

[Преузимање](https://downloads.wordpress.org/plugin/livehelp-chat.zip)

 * [Детаљи](https://sr.wordpress.org/plugins/livehelp-chat/#description)
 * [Прегледи](https://sr.wordpress.org/plugins/livehelp-chat/#reviews)
 *  [Постављање](https://sr.wordpress.org/plugins/livehelp-chat/#installation)
 * [Изградња](https://sr.wordpress.org/plugins/livehelp-chat/#developers)

 [Подршка](https://wordpress.org/support/plugin/livehelp-chat/)

## Опис

 * Customer service efficiency:
    One chat agent may assist several customers at 
   the same time, decreasing waiting times and telephone calls. An agent may trasfer
   chat conversations to another agent for additional help. When the operator is
   not available, users can fill in a form that you will receive ad an email.
 * Customizable layout:
    In administrator dashboard you may customize the appearance
   of your live chat window with logo, colors and font of your corporate image. 
   Choose the best button and position for your needs.
 * Advanced chat features:
    You may customize your widget with activation rules:
   show only on some pages, after a chosen time, in defined weekdays…
 * Compatibility with all browsers and OS:
    LiveHelp chat is compatible with all
   major browsers: Internet Explorer(from version 7 onwards), Mozilla Firefox, Google
   Chrome, Safari both on Windows and Mac.
 * File Transfer:
    Transfer files directly via chat. The most common size files (
   documents, images) can be transferred from visitor and operator to minimize red
   tape. No mail blocking attachment.
 * Complete chat logs available in real time for each connected user:
    Immediate
   information about users: the web page from which the request was turned and old
   chats.
 * Recorded chat sessions:
    Recording of the conversations of the past 30 days, 
   useful for monitoring staff, quality of service and the customer’s frequently
   asked questions.
 * Advanced analytics:
    Monitor the performance of your chat, track your e-commerce
   orders and increase your customer satisfaction.
 * Competitive costs:
    No installation costs, only an annual fee with progressive
   discounts based on the number of chat departments and chat agents.

This is the only official plugin for LiveHelp live chat.

#### Translations

You can add your translations here: [translate.wordpress.org](https://translate.wordpress.org/projects/wp-plugins/livehelp-chat)

## Снимци екрана

[⌊How to install the plugin⌉⌊How to install the plugin⌉[

How to install the plugin

[⌊In this panel you can configure the widget on frontend⌉⌊In this panel you can 
configure the widget on frontend⌉[

In this panel you can configure the widget on frontend

[⌊Chat window demo⌉⌊Chat window demo⌉[

Chat window demo

## Постављање

 1. Click on „plugins“ in the left panel, then click on „Add new“.
 2. Click on „upload“ and select the livehelp.zip file
 3. Click on „install now“ and then „activate plugin“: You’re ready! As an alternative,
    you can search Livehelp in plugins panel and then press „install now“.

In the left menu now you can see „LiveHelp chat“. In this panel you can configure
the widget on frontend.

 1. If you don’t have a valid LiveHelp ID, get one for free on http://www.livehelp.
    it/vedit/pagina.asp?lingua=EN&pagina=1413. You will receive an e-mail with your
    ID and login data for the admin dashboard (http://server.livehelp.it).
 2. Paste the 5-digits ID in widget configuration.
 3. Select the button layout and position.
 4. Save all and then use the button on the right for open the dashboard and the agent’s
    login.

## ЧПП

Q: Why should I use the LiveHelp chat plugin?
 A: One chat agent may assist several
customers at the same time, decreasing waiting times and telephone calls. An agent
may trasfer chat conversations to another agent for additional help. When the operator
is not available, users can fill in a form that you will receive ad an email.

Q: How do I start using LiveHelp chat?
 A: After installing and enabling the plugin,
a new menu button appears in the WordPress left menu. Here you can configure the
widget and then see the result on frontend.

Q: How do I receive customers’ chat requests?
 A: After installing the plugin you
will find the agent’s login (enable desktop notifications at first login).

If you have any questions please contact us: info@livehelp.it
 http://www.livehelp.
it/en/contact-us

## Прегледи

![](https://secure.gravatar.com/avatar/15d42c6dab67a060bc2505fac89be5650dc55d380308238dabc3fc1a0e4a4be9?
s=60&d=retro&r=g)

### 󠀁[Simple and efficient](https://wordpress.org/support/topic/simple-and-efficient-227/)󠁿

 [Marco Milesi](https://profiles.wordpress.org/milmor/) 10. јул 2019.

Keep up the good work!

![](https://secure.gravatar.com/avatar/116e0dc758f76909250a8fb9a305f471fa9b482211ed087d3d40b4db4269802e?
s=60&d=retro&r=g)

### 󠀁[Immediato e funzionale](https://wordpress.org/support/topic/immediato-e-funzionale/)󠁿

 [Tony Samperi](https://profiles.wordpress.org/tonysamperi/) 3. јул 2017.

Perfetta. Si installa in pochi secondi e con pochi click è operativo!

![](https://secure.gravatar.com/avatar/ce7ddca2e0f0369a8409261de70330d7d915922eafdaccc237f2d6581e459ec6?
s=60&d=retro&r=g)

### 󠀁[Live Help utile e molto professionale](https://wordpress.org/support/topic/live-help-utile-e-molto-professionale/)󠁿

 [kurtcaselli09](https://profiles.wordpress.org/kurtcaselli09/) 26. октобар 2016.

All’inizio ero titubante sull’utilità Live Help come chat sul mio sito aziendale
ma presto mi sono ricreduto……. Utilissimo e molto professionale

![](https://secure.gravatar.com/avatar/141b015e15a72a8b565a8fa1cb00f266c3a57a8322210ec5b4566efa90463ab5?
s=60&d=retro&r=g)

### 󠀁[robertocatteneo](https://wordpress.org/support/topic/robertocatteneo/)󠁿

 [robertocattaneo](https://profiles.wordpress.org/robertocattaneo/) 24. октобар 
2016.

Live help Semplicemente stupendo e facile da utilizzare sia su cellulare che su 
computer. Live help è una forma nuova e interattiva di chattare online con possibilità
di chiedere assistenza nel sito in qualunque momento e senza per forza chiamare.
Molto pratico, utile e soprattutto efficiente!!!

![](https://secure.gravatar.com/avatar/c755b8a67dee18921af5ecad688738d76e3c249122a3ff03ba2735c1aac76bb2?
s=60&d=retro&r=g)

### 󠀁[Facile ed intuitivo!!](https://wordpress.org/support/topic/facile-ed-intuitivo/)󠁿

 [rossi3d](https://profiles.wordpress.org/rossi3d/) 3. септембар 2016.

Ottima assistenza, finalmente posso contare su un prodotto italiano al 100%.

 [ Види свих 7 прегледа ](https://wordpress.org/support/plugin/livehelp-chat/reviews/)

## Сарадници и градитељи

„LiveHelp chat“ је софтвер отвореног кода. Следећи људи су допринели овом додатку.

Сарадници

 *   [ LiveHelp The Chat eXperience ](https://profiles.wordpress.org/alaciura/)

„LiveHelp chat“ је преведен на 2 језика. Хвала [преводиоцима](https://translate.wordpress.org/projects/wp-plugins/livehelp-chat/contributors)
за њихове доприносе.

[Преведите „LiveHelp chat“ на свој језик.](https://translate.wordpress.org/projects/wp-plugins/livehelp-chat)

### Заинтересовани сте за градњу?

[Прегледајте код](https://plugins.trac.wordpress.org/browser/livehelp-chat/), проверите
[SVN складиште](https://plugins.svn.wordpress.org/livehelp-chat/) или се пријавите
на [белешку градње](https://plugins.trac.wordpress.org/log/livehelp-chat/) преко
[RSS-а](https://plugins.trac.wordpress.org/log/livehelp-chat/?limit=100&mode=stop_on_copy&format=rss).

## Белешка о изменама

#### 1.4

 * Integrated native WP translation system – New translations available soon!
 * Minor graphics improvements

#### 1.3.6

 * Tested with WP **5.2**
 * Improved strings and naming

#### 1.3.4

 * Menu icon fixed

#### 1.3.3

 * Menu icon updated and code refactored

#### 1.3.2

 * Major refactor to lighten the plugin.

#### 1.3.1

 * Minor bug fix.

#### 1.3.0

 * Minor bug fix.

#### 1.2.5

 * Minor bug fix.

#### 1.2.0

 * Added dynamic widget with activation rules.

#### 1.0.1

 * Added a new set of seven buttons.

#### 1.0.0

 * First stable release

## Мета

 *  Version **1.4.2**
 *  Last updated **7 година раније**
 *  Active installations **10+**
 *  WordPress version ** 3.8.1 или новије **
 *  Tested up to **5.2.26**
 *  Languages
 * [English (US)](https://wordpress.org/plugins/livehelp-chat/), [Italian](https://it.wordpress.org/plugins/livehelp-chat/)
   и [Spanish (Spain)](https://es.wordpress.org/plugins/livehelp-chat/).
 *  [Преведите на свој језик](https://translate.wordpress.org/projects/wp-plugins/livehelp-chat)
 * Tags
 * [Chat Support](https://sr.wordpress.org/plugins/tags/chat-support/)[live chat](https://sr.wordpress.org/plugins/tags/live-chat/)
   [live chat support](https://sr.wordpress.org/plugins/tags/live-chat-support/)
   [live help](https://sr.wordpress.org/plugins/tags/live-help/)
 *  [Напредни преглед](https://sr.wordpress.org/plugins/livehelp-chat/advanced/)

## Оцене

 5 out of 5 stars.

 *  [  7 5-star reviews     ](https://wordpress.org/support/plugin/livehelp-chat/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/livehelp-chat/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/livehelp-chat/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/livehelp-chat/reviews/?filter=2)
 *  [  0 1-star reviews     ](https://wordpress.org/support/plugin/livehelp-chat/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/livehelp-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/livehelp-chat/reviews/)

## Сарадници

 *   [ LiveHelp The Chat eXperience ](https://profiles.wordpress.org/alaciura/)

## Подршка

Имате нешто да кажете? Потребна вам је помоћ?

 [Види форум подршке](https://wordpress.org/support/plugin/livehelp-chat/)

## Донирај

Желите ли да подржите напредак овог додатка?

 [ Донирај овом додатку ](http://www.livehelp.it/index.asp?lingua=EN)