Опис
This plugin has been closed as of 3. април 2025. and is not available for download. Разлог: Безбедносни проблем.
Блокови
Овај додатак пружа 6 блокова.
- KBS Login
- KBS Register
- KBS Search
- KBS Profile Editor
- KBS Tickets
- KBS Submit
Прегледи
28. септембар 2023.
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
22. август 2023.
1 одговор
Very well thought out and easy to use. Haven’t had a single tech issue with it, and I love how flexible it is. Great work!
29. децембар 2022.
1 одговор
KB Support is the best WordPress plugin for support systems
18. август 2021.
1 одговор
Very easy and useful backend organization and tracking of tickets. The seamless option to create a KB article after closing a ticket is a nice plus!
27. мај 2021.
2 одговора
Plugin good at first glance.
The main problem I have is that it isn’t perfect for membership site, hopefully they can fix this.
If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn’t link this „KB-Support customer“ to WP user, instead creates a new „customer“ in KB Support.
This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website.
I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn’t link to the WP user.
3. фебруар 2021.
1 одговор
We’ve set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system.
Such an easy plugin to use.
Сарадници и градитељи
„KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin“ је софтвер отвореног кода. Следећи људи су допринели овом додатку.
Сарадници
„KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin“ је преведен на 4 језика. Хвала преводиоцима за њихове доприносе.
Заинтересовани сте за градњу?
Прегледајте код, проверите SVN складиште или се пријавите на белешку градње преко RSS-а.